Positionsbezeichnung
Passenger Traffic Agent (m/f/d) [full time]
(m/w/d)
Beschäftigungsart
Vollzeit
Vertragsart
Festanstellung
Branche
Luftverkehr
Einsatzland
Deutschland
Einsatzort
Flughafen Frankurt am Main
Über uns
Japan Airlines (JAL), Japan’s first private airline, was founded in 1951 and is a member of the oneworld® Alliance. In collaboration with its partners, JAL offers an extensive domestic and international route network.
Our airline has received numerous accolades for its exceptional service, including being recognized as a certified 5-Star Airline by Skytrax and being awarded the prestigious "World Class" Airline title by APEX, the Airline Passenger Experience Association. JAL takes great pride in its on-time performance and is regarded as one of the most punctual airlines globally.
At JAL, we are dedicated to ensuring the highest standards of flight safety and overall service quality, striving to be the most preferred airline by customers worldwide.
Aufgaben
- Passenger service related duties at the airport
- Check-in of passengers (issue boarding passes, acceptance of luggage, document check)
- Assist boarding at the gate, provide announcements
- Special attendance to passengers, e.g. company VIP, unaccompanied minors, elderly passengers
- Prepare and complete pre and post flight documentation
- Related Administrative Work
Anforderungen
- English language
- German language (desired)
- Japanese language (desired)
- experience in service sector (desired)
- experience in passenger/client handling (desired)
- experience using Amadeus Altéa Suite (desired)
- Computer skills
- team oriented and flexible
- highly service oriented
- friendly/polite character
Sonstiges
We are looking for an employee (m/f/d) to strengthen our team at Frankfurt airport. Applications from young professionals are welcome. Applicants must have the legal right to live and work in Germany.
The position will initially be on a 18-month-fixed term contract, with the prospect of permanent employment. Candidates should be willing to work in shifts (including weekends).
Kindly send us your application including CV in English to the following e-mail address: frankfurt.hr@ml.jal.com