Career Management was founded in 1999 as a recruitment agency with the aim of bridging the gap between Asian business needs and international talents located in Germany. With Career management you can profit from our connections to over 500 companies. We take time to assess your needs and support you during the entire application process.

Our CLIENT:
Our Client is one of the largest Japanese banks. For their Office in Düsseldorf we are searching for a candidate to fill the position Customer Service and Marketing Support (m/f/d).

Benefits
+ 30 days vacation
+ Unlimited employment
+ Full time employment
+ Attractive salary
+ Attractive fringe benefits
+ Dynamic and international working environment
+ Attractive development opportunities

Tasks
+ Support marketing activities and administration tasks and answer routine queries from across the business related to own area of specialism, referring the more complex professional queries to the right departments
+ Take care of, and improve the effective and efficient daily operation, and be proactive with continuous improvement suggestions to other colleagues
+ Direct communication with customers about their inquiries
+ Communication with related departments to answer routine queries from customers to meet customer satisfaction fully
Prepare Management Information report on a regular basis (e.g. Pending Documents List etc) in order to ensure that superiors have the relevant information needed to support operational and strategic decision-making
+ Comply with various regulations, internal policies, procedures, and rules
+ Understanding the Bank’s internal procedures and processes and applying them correctly.

+ Fluency in Japanese and English
+ Strong communication skills as there will be various interfaces with customers and within the organisation (Marketing Officers, Operations etc)
+ A good level of past experiences in banking operation and knowledge for CMS are preferred
+ Proficiency in Excel, Word and PowerPoint
+ Have strong interpersonal skills engaging with key stakeholders at all levels
+ Be a good team player willing to work and be proactive in all marketing support activities at short notice

We look forward to receiving your application. Please upload your resume, preferably in English, via the following link in our portal:

https://career-management.hr4you.org/application/applicantRegisterCvAnalyzerGenerator/upload/1266?page_lang=en

If your profile fits this position, we will contact you in a timely manner to learn more about your professional expectations and provide you with further details about the position and the company.

CONTACT:
Felicitas Viscardi
Phone: +49 (0)211-1697 0746
Mobile: +49 (0)173-6660 909
viscardi@career-management.de
www.career-management.de